Privacy

okpk Privacy Policy

Your privacy matters to us. This page explains exactly what personal data okpk collects, why we collect it, how we use it, and what rights you have over your own information.

Last updated: 1 May 2025
Our Commitments

How okpk Keeps Your Data Safe

Six core privacy commitments that every okpk player can count on.

256-Bit SSL Encryption

Every piece of data transmitted between your device and okpk is protected with industry-standard 256-bit SSL encryption. Your personal details and payment information are never sent in plain text.

We Never Sell Your Data

okpk does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your experience on the platform.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to our support team and we will respond within the timeframes required by applicable law.

Minimal Data Collection

We only collect the data we genuinely need to operate your account, process payments, and comply with legal obligations. We don't collect data just because we can — every data point has a clear purpose.

Strict Internal Access Controls

Access to player data within okpk is restricted on a need-to-know basis. Only authorised team members whose roles require it can access personal information, and all access is logged and audited.

Breach Notification

In the unlikely event of a data breach that affects your personal information, okpk will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure.

01 Introduction

Welcome to the okpk Privacy Policy. okpk is committed to protecting the personal information of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and share your data when you visit okpk.casino, register an account, make a deposit, or use any of our games and services.

By registering an account or using okpk in any capacity, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree, please do not use the platform.

This Privacy Policy applies to all players using okpk regardless of their location, device, or method of access. It covers data collected through the website, mobile browser, and any okpk app.

We review and update this policy periodically to reflect changes in our practices or applicable law. The date at the top of this page always shows when the policy was last revised. We recommend checking back occasionally to stay informed.

02 Data We Collect

okpk collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and in some cases from third-party verification providers. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal forms
Technical Data IP address, device type, browser, operating system Automatically via cookies and server logs
Usage Data Games played, bets placed, session duration, pages visited Automatically via platform analytics
Communications Data Support chat transcripts, email correspondence When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03 How We Use Your Data

okpk uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. Here is how we use each category of data:

  • To operate your account: We use your identity and contact data to create and manage your player account, verify your identity, and communicate important account information to you.
  • To process transactions: Financial data is used to process deposits and withdrawals securely and to maintain accurate transaction records.
  • To comply with legal obligations: We are required by law to verify player identities, maintain transaction records, and report certain activities to regulatory authorities. Your data helps us meet these obligations.
  • To prevent fraud and money laundering: Technical and usage data helps us detect suspicious activity, protect the integrity of the platform, and safeguard all players.
  • To improve the platform: Aggregated and anonymised usage data helps us understand how players use okpk so we can improve game selection, performance, and user experience.
  • To send service communications: We use your contact data to send you important updates about your account, changes to our terms or policies, and security alerts. These are not marketing emails and cannot be opted out of while your account is active.
  • To support responsible gaming: Usage data helps us identify patterns that may indicate problem gambling, allowing us to intervene appropriately and offer support tools.

okpk does not use your personal data for automated decision-making that produces significant legal effects without human review. Any account action based on data analysis is reviewed by a member of our team.

04 Legal Basis for Processing

Every time okpk processes your personal data, we do so on one of the following legal grounds:

  • Contract performance: Processing is necessary to fulfil our obligations under the player account agreement — for example, processing your deposits and withdrawals.
  • Legal obligation: We are required to process certain data to comply with anti-money laundering laws, age verification requirements, and other regulatory obligations.
  • Legitimate interests: We process some data to pursue our legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
  • Consent: Where we rely on your consent — for example, for optional marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

05 Sharing Your Data

okpk does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually obligated to handle it securely:

  • Payment processors: bKash, Nagad, Rocket, and other payment providers receive the financial data necessary to process your transactions. They operate under their own privacy policies and security standards.
  • Identity verification providers: Third-party KYC providers receive identity documents and personal details to verify your age and identity as required by law.
  • Game providers: Game software providers may receive anonymised session data to support game functionality and fair play auditing. They do not receive your name, contact details, or financial information.
  • Regulatory and law enforcement authorities: We may be required to disclose personal data to government bodies, regulators, or law enforcement agencies where required by applicable law or a valid legal order.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you before any such transfer takes effect.

We require all third parties who receive your data to implement appropriate technical and organisational security measures and to use your data only for the specific purposes we have authorised.

06 Cookies & Tracking

okpk uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
  • Analytics cookies: Help us understand how players navigate the platform so we can improve performance and usability. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot detection and login anomaly monitoring.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of the platform from working correctly. For more details on the specific cookies we use, contact our support team.

07 Data Retention

okpk retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. Specific retention periods are as follows:

  • Account and identity data: Retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of 5 years from the date of each transaction.
  • Support communications: Retained for 2 years from the date of the last interaction.
  • Technical and usage data: Retained for up to 24 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, we securely delete or anonymise it so that it can no longer be linked to you. If you request account closure, we will begin the deletion process for data that is not subject to legal retention requirements.

08 Your Rights

As an okpk player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

👁️
Right to Access

Request a copy of the personal data we hold about you at any time.

✏️
Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold.

🗑️
Right to Erasure

Request deletion of your data where we no longer have a legal basis to retain it.

⏸️
Right to Restriction

Ask us to pause processing of your data while a dispute or complaint is being resolved.

📦
Right to Portability

Receive your data in a structured, machine-readable format to transfer to another service.

🚫
Right to Object

Object to processing based on legitimate interests, including direct marketing.

Some rights may be limited where we are required to retain data by law — for example, transaction records required for anti-money laundering compliance. We will always explain clearly if a limitation applies to your request.

09 Children's Privacy

okpk is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed during registration, and we may request supporting documents at any time to confirm a player's age.

If we discover that personal data has been collected from a minor, we will immediately close the associated account, delete the data, and — where applicable — report the matter to the relevant authorities. If you believe a minor has registered on okpk, please contact us immediately at [email protected].

10 Security Measures

okpk takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure:

  • 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Role-based access controls ensuring only authorised personnel can access player data.
  • Regular security audits and penetration testing by independent third parties.
  • Two-factor authentication available for player accounts to prevent unauthorised login.
  • Continuous monitoring for suspicious activity and automated fraud detection systems.

While we take every reasonable precaution, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong, unique password, do not share your login credentials, and contact us immediately if you suspect any unauthorised access to your account.

11 Changes to This Policy

okpk may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a prominent notice on the platform before the changes take effect.

The date at the top of this page always reflects when the policy was last updated. We encourage you to review this page periodically. Continued use of okpk after an updated policy has been published constitutes your acceptance of the revised terms.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okpk handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available on the okpk platform after login
  • Response Time: Data-related requests are handled within 30 days

Our support team includes Bangla-speaking agents. You are welcome to submit your privacy request in Bangla and we will respond accordingly.

Your Data Is Safe With Us

Ready to Play at okpk?

Now that you know how we protect your privacy, join thousands of Bangladesh players already enjoying 500+ games, instant BDT payouts, and 24/7 Bangla support at okpk.

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